CartHaus customer care
Contact Us
For order questions, shipping updates, returns or product information, contact the CartHaus team directly.
CartHaus is the store brand operated by CartHaus LLC, a Wyoming limited liability company. The address above is our business correspondence address. It is not a retail location or fulfillment warehouse. Our refund and replacement process does not require physical product returns.
Help us find your order
Include your order number, the email used to order and a short description of what you need. For a damaged or incorrect item, include photographs where available. Do not email passwords, full payment-card details, government identification or medical records.
Refund, replacement and delivery questions
Contact us by email to request a refund or replacement. Do not send the product back; no return address or return label is needed. See our Refunds & Replacements Policy for the eligibility requirements and process and our Shipping Policy for delivery estimates, free-shipping coverage and help with a delayed or missing parcel.
Privacy requests
Use the same business email with the subject "Privacy request." See our Privacy Policy for more information.